Receptionist

Our receptionist is the first point of contact for our patients. They play a key role in creating a welcoming environment, managing patient flow, and supporting clinic operations.

Duties and responsibilities include:

• Greet patients warmly and ensure a positive first impression.

• Answer phones promptly and professionally, handling scheduling, questions, and messages.

• Schedule and confirm patient appointments accurately.

• Check in and check out patients, including verifying insurance information and collecting payments.

• Maintain organized patient records and ensure HIPAA compliance.

• Assist with administrative tasks such as filing, scanning, and basic data entry.

• Coordinate with clinical staff to support smooth patient flow.

• Handle patient inquiries and resolve minor issues or escalate as needed.

• Maintain a clean and welcoming front desk and waiting area.

Qualifications:

• High school diploma or equivalent.

• Previous experience in customer service or medical office preferred.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to multitask in a fast-paced environment.

• Professional demeanor and friendly attitude.

Compensation for this position depends on experience but also includes; health insurance, PTO accrual, retirement contributions, STD policy and life ins FULLY PAID! 

Please send application and resume to chris@zoomphysicaltherapy.com